FAQs

Yes, we offer worldwide shipping. Shipping charges are calculated based on your delivery location and the weight of your order, and are shown at checkout.

Once your order has been shipped, you will receive an email with a tracking number and a link to track your package.

If your order hasn’t arrived within the expected timeframe, please contact us via phone, email or any social platform with your order number. We’ll investigate and update you as soon as possible.

Any customs duties or import taxes applicable in your country are the responsibility of the buyer. These are not included in our prices or shipping fees.

Changes or cancellations can be made within 24 hours of placing your order. After that, your order will be processed, and we won’t be able to make modifications.

Please reach out to us within 48 hours of receiving your order, along with photos of the issue. We’ll do our best to resolve the problem promptly.

Please review our Return Policy for more details.

We accept a variety of secure payment methods, including:

• Credit/Debit Cards
• Bank transfer (Local)

Yes. We use SSL encryption and work with trusted payment gateways to ensure your personal and payment information is protected.

Please check your spam or junk folder for the confirmation email. If you still haven’t received anything within an hour, contact us with your payment reference.

Yes, we offer Cash on Delivery all over Pakistan. However, international orders must be prepaid using one of our secure online payment options.

Our listings clearly mention whether an outfit is stitched, semi-stitched, or unstitched. Please review product descriptions carefully before placing your order.

For stitched orders, custom sizing may be available. You can provide your measurements during checkout or contact us directly with your sizing details.

You can reach us via email at [email protected] or through our Contact Us page. We aim to respond within 24–48 hours.